What To Do If SteriReader Misses A Cycle
If SteriReader misses a cycle, it may be due to one of a few things:
- A transmission problem: most often it is due to a poor line-of-sight of the transmitter to the receiver, a bad/altered power connection, or WiFi interference.
- A receiver problem: check the connections, ensure it/they are plugged-in properly.
- Ensure that the instance of SteriReader is Connected.
What to do:
- Ensure a proper line-of-sight between the transmitter and receiver, not shielded by metal and one is not too far from the other.
- Check all connections.
- Ensure that the transmitter is secured and cannot move. The same applies to the cords for those requiring external power.
- Consider resetting the transmitter by turning the sterilizer off and disconnect the power for those sterilizers that need external power (Bravo, Miele, Statim, StatClave, Pelton, Flight). Wait 30s before reconnecting.
- Transmitters have a red light when they’re powered – this light will flicker as data is transmitted. If it’s not flickering, reset the transmitter as in step 4.
- If your sterilizer can re-transmit the last cycle, do so (Bravo, Miele, Flight, StatClave, all Statims and some Tuttnauers).
- If your sterilizer saves to a USB, remove it, plug it into the PC running SteriReader and use the Drag n Drop function: drag the file from the USB folder and drop it into the SteriReader interface. (Soon, upgrades to all transmitters will include an SD card, which may be used for Drag n Drop).
- Use Settings | Force Verification if the cycle is hanging but the cycle has clearly ended.